Legal Document
Privacy Policy
Introduction
Ridwin Aso Sikhi, a brand of Ridwin Ventures, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you shop on our website.
By using our website, you agree to the practices described here. This policy is governed by Indian law, including the Information Technology Act, 2000.
What We Collect
- Name, email address, and phone number
- Delivery address (including city, state, PIN code)
- Order details and transaction records
- Browser type, IP address, and pages visited (automatically)
How We Use It
- To process and deliver your orders
- To send order confirmations and shipping updates
- To respond to your questions and support requests
- To improve our website and product offerings
- To send promotional offers — only with your consent
Sharing Your Information
We never sell or rent your personal data. We share information only with trusted partners who help us operate our business:
- Logistics partners (e.g., Shiprocket) — for order delivery
- Payment gateway providers — for secure transactions
- Legal authorities — only when required by law
Cookies
Our website uses cookies to maintain your shopping cart, remember preferences, and analyse traffic. You may disable cookies in your browser, though some features like the cart may not work properly.
Children's Privacy
Our products are made for children — but our website is intended for parents and guardians. We do not knowingly collect personal information from anyone under 18. If you believe a child's data has been submitted, please contact us and we will delete it promptly.
Security
We take reasonable technical and organisational measures to protect your data. However, no online platform can guarantee 100% security. Please do not share your account details with anyone.
We retain order-related data for a minimum of 3 years for accounting and compliance purposes.